The New Reality of Patient Access

The Shift to "Person-Centered" Health

Patient Access is no longer a footnote; it's a laser-focused government priority. While the Information Access Services (IAS) requirement under TEFCA is technically mandatory, many in the industry have wondered when this would translate into ubiquitous, real-world data exchange. We're now seeing the answer.

The Metrics of Change

The progress is significant:

91% of CommonWell organizations are now enabled to respond to IAS requests. This metric confirms that the plumbing for true patient-centered care is finally in place. The National Coordinator for Health Information Technology, Dr. Thomas Keane, MD, MBA, stated that the ONC is "laser-focused on person-centered" health systems. 

However, the reality for patients is still challenging. As Kristen Valdes, CEO of b.well Connected Health, recently noted, “75% of patients still struggle to get their data easily.”

Even though the technical infrastructure is in place, real-world barriers persist, from “portalitis” (fractured credentials across multiple providers) to OAuth failures and token expirations.

This gap between system enablement and patient experience represents a major opportunity for forward-thinking organizations to differentiate themselves through a truly patient-centric approach to data access.

Why This Matters

For organizations managing quality, risk, and gaps in care, enabling true patient-centric data access is vital. When patients can easily access and share their full medical history, it unlocks:

  • Faster and more accurate risk adjustment.

  • Simplified patient intake and enrollment.

  • Higher HEDIS and Stars performance (by reducing follow-up gaps).

How GetPatientRecords Helps

At GetPatientRecords, we help you bridge the gap between enablement and actual data utility. We solve the issues of identity-proofing and credentialing that plague patient access today. Our platform pulls from over 65,000 data sources (including QHINs), delivering complete, actionable patient records on demand. We make patient-centered data liquidity a reality for your business.

Ready to streamline your patient access initiatives and unlock better data quality? Schedule a demo and discover how we're simplifying interoperability.

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TEFCA Explained: How National Data Exchange Is Finally Becoming Reality